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Customer Satisfaction 911 Response Survey



Davis County Sheriff's Communications Center would like your help to evaluate the quality of the service provided by our organization. We would appreciate your time and effort in completing the following questions. The questionnaire will be used to evaluate the skills of our employees and to assist in the development of future training programs. If you prefer a personal contact please call the Center Manager at (801) 451-4157 Monday through Friday between the hours of 8:00 am and 5:00 pm or send an e-mail to 911@daviscountyutah.gov. Comments will be kept confidential. Thank you for your assistance.


Type of Call:
Date of Call:
Time of Call:
The type of call I made was a/an: Emergency    
Non-Emergency
When I called, I received a busy signal Yes     No     N/A
My 911 call was answered in
After the call was answered the Dispatcher was courteous Yes     No     N/A
The instructions or information I was given was clear and concise Yes     No     N/A
The Dispatcher answered my questions and/or directed me to someone who could help Yes     No     N/A
I was advised if I was going to be placed on hold Yes     No     N/A
The Dispatcher was knowledgeable and confident Yes     No     N/A
The Dispatcher was calming and gave appropriate directions Yes     No     N/A
On a scale of 1 (poor) to 10 (excellent) I would rate the quality of the service I received as a
Would you like to be contacted to discuss this information further? Yes     No
Subject:
Comments / Questions:
 
Contact Information

Physical Address
800 West State Street
Farmington, Utah 84025
For a map, click here.

Mailing Address
Davis County Sheriff’s Office
Communications Division
P.O. Box 618
Farmington, Utah 84025

Emergency Telephone Numbers
For all emergencies, dial 9 1 1
(801) 451-4150 :: Telephone
(801) 451-4141 :: Telephone
(801) 451-4044 :: Fax

For non-emergency
Police & Fire (click here)
Email :: 911@daviscountyutah.gov

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Division Administration

Center Manager
Tom Norvelle
(801) 451-4157 :: Telephone

Shift Supervisors
Dee, Micalle, Amanda, and Lance
(801) 451-4150 :: Telephone
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